Your Privacy Is Important to Us
At My PC Dude, we are committed to protecting your privacy and the confidentiality of your data during and after the data recovery process. This Privacy Policy outlines how we collect, use, and protect information provided by our clients.
1. Information We Collect
In the course of providing data recovery services, we may collect the following:
Contact information (name, email, phone number, billing address)
Details about your device (make, model, operating system)
Data stored on the device/media submitted for recovery
We do not intentionally access personal data unless it is necessary to evaluate or recover the requested files.
We use the collected information to:
Diagnose and attempt recovery of your data
Communicate with you about your service request
Process payments and issue invoices
Improve our services
We will never sell, rent, or share your data with third parties for marketing purposes.
We understand the sensitivity of the data we recover. We follow strict internal protocols to maintain the confidentiality of all client data. Only authorized personnel have access to data recovery cases.
All recovered data is handled securely and stored temporarily until:
The data is returned to the client, or
The client declines the recovery
All data and temporary backups are permanently deleted within 15 days of service completion unless otherwise requested.
We take reasonable precautions to protect your information, including:
Physical security of devices and media
Encrypted storage for temporary recovered data
Secure data transfer methods when delivering recovered files
By submitting a device for data recovery, you consent to the collection, handling, and temporary storage of data necessary for service completion, under the terms of this policy.
We comply with applicable data protection laws and cooperate with law enforcement only when legally required.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
My PC Dude Computer Service
13161 W 143rd St STE 102 B
Homer Glen, IL 60491
info@mypcdude.com
www.mypcdude.com